Frequently Asked Questions

Our apartments go through an extensive process in order to be made ready for the next guest. We paint each apartment, have it professionally cleaned, and steam and sanitize the carpet (or replace if needed). Our maintenance team will then go through the apartment and inspect, checking for any issues that need to be resolved. Our Community Attendant then prepares the apartment for your move in, providing one final cleaning. Our Community Consultant team will inspect the apartment prior to move in as well to ensure any repairs are made before you move in.
You can submit a request online via your portal and by calling, emailing or stopping by the office.
If it is during business hours, we can provide you with a key to your home. If you are locked out after business hours, a locksmith would need to be called at your expense.
Sport Court, Tennis Court, Playground, 2 swimming pools, fitness center, community room and walking trails, grill and picnic areas.
Yes we allow both cats and dogs up to 100 lbs.
Stove/range, microwave, dishwasher, refrigerator, garbage disposal. Select apartments have washer/dryers.
Most applications are processed within 24 hours.
Credit card, debit card, ACH via online portal, check.
Yes, miminum $100,000 liability coverage.
Yes, we provide an early termination option.
We provide a service called Updater that will help you with setting up all of your utilities. We will set up water for you on your behalf.
No utilities included in rent.